Have a question, found a bug, or want to suggest a feature? We read everything and respond to most messages within 48 hours.
Get in Touch
Use the form below to reach us directly. Whether it's feedback on the calculator, a niche suggestion, a bug report, or just a question about how Rei works - we want to hear it.
Submissions go directly to hello@aleanadeleon.com. We don't share your email or add you to any list - this form is for conversations, not marketing.
For bug reports, include what browser you're using (Chrome, Safari, Firefox, etc.), what device (desktop or mobile), and a screenshot if you can grab one. The more detail, the faster we can fix it.
Social
Follow along for rate tips, market updates, and new feature announcements.
Coming soon - we'll update this section once our social channels are live.
Frequently Asked Questions
Yes - 100% free, no sign-up required, no paywalled tiers, no "premium version" upsell. The calculator runs entirely in your browser and always will. Rei is built to help Filipino VAs price better, not to monetize them.
Our benchmarks are compiled from OnlineJobs.ph job postings, Upwork contract data, annual freelancer rate surveys (including Payoneer and community-run polls), and direct input from working VAs. We review and update the data periodically to reflect market shifts. No single source tells the full story, which is why we cross-reference multiple inputs. For more detail on methodology, see the Niche Benchmarks page.
Most rate advice online is either US-centric (irrelevant cost-of-living assumptions), outdated (2020 data presented as current), or designed to keep VA rates low so clients and agencies benefit. Rei is built from the Philippine VA perspective - it factors in your actual PHP expenses, your platform fees, your niche, and your experience level to generate a rate that works for your life, not someone else's budget.
Absolutely. Use the form above or email us with the niche name, a brief description of what the work involves, and any rate data you've come across (job postings, personal experience, community discussions). We evaluate every suggestion and add niches when we have enough data to provide reliable benchmarks.
Use the contact form and select "Bug Report" from the dropdown, or email us directly at hello@aleanadeleon.com. Include what happened, what you expected to happen, your browser and device, and a screenshot if possible. We take bug reports seriously and will follow up if we need more detail.
No. Every number you enter into the calculator - expenses, income goals, hours, rates - is processed in your browser and stays there. Nothing is sent to a server, saved in a database, or visible to us. When you close the tab, the data is gone. We use localStorage only for your theme preference (light/dark mode). Full details are in our Privacy Policy.
If you want to reference our benchmarks, quote our guides, or feature Rei in a blog post, course, or presentation - reach out first. We're generally happy to collaborate and will often say yes. We just want to know about it. Use the form above or email us.
It can be. If you're hiring Filipino virtual assistants and want to understand what fair market rates look like in 2026, the Niche Benchmarks page gives you transparent, current data. Paying fair rates attracts better talent, reduces turnover, and builds stronger working relationships. Rei helps both sides of the equation.